Shipping Policy

Go-Granite.Com Shipping Policy

Thank you for choosing Go-Granite.Com for your stone products and interior solutions. We are committed to providing superior products along with a seamless shopping experience. Please review our shipping policy for all the necessary information regarding shipping your orders.

1. Shipping Destinations:

We currently ship within the United States. For inquiries regarding international shipping destinations, please reach out to our customer service team at 972-219-TOPS (8677) or Sales@go-granite.com.

2. Processing Time:

Orders are generally processed within 1-3 business days after payment confirmation. Custom or bespoke orders may necessitate additional processing time, and our team will offer you an estimated delivery date for such orders.

3. Shipping Methods:

We utilize reputable carriers to ensure safe and timely delivery of your orders. Our shipping methods include standard ground shipping, expedited shipping, and freight services for larger items.

4. Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, and destination of your order, and will be displayed during the checkout process before payment confirmation.

5. Order Tracking:

After your order has been shipped, you will receive a confirmation email along with order tracking information. You can track your order using the provided tracking number on the carrier's website.

6. Delivery Time:

Delivery times vary based on the selected shipping method and your location. Standard ground shipping typically takes 3 to 5 business days, while expedited shipping options are available for quicker delivery.

7. Delivery Inspection:

Upon receiving your order, please conduct a delivery inspection of the packaging and contents for any damage. If you notice any issues, contact our customer service team immediately to initiate a claim.

8. Shipping Restrictions:

Please note that some items may have shipping restrictions due to their size, weight, or material. Be sure to check the product description for any applicable shipping restrictions.

9. Changes to Shipping Information:

If you need to make changes to shipping information, such as the shipping address, after placing your order, please contact our customer service team as soon as possible.

For any questions or concerns regarding our shipping policy, do not hesitate to reach out to our customer service team at 972-219-TOPS (8677) or Sales@go-granite.com.

Thank you for choosing Go-Granite.Com. We appreciate your business and look forward to ensuring your products reach you in excellent condition and on time.

Sincerely,

Go-Granite.Com

608 East Hickory Street, Suite 128 Denton, TX 76205

Phone: 972-219-TOPS (8677)

Email: Sales@go-granite.com

Shipping Policy

Shipping Policy

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